​Sea Pricing Representative

Piraeus

We are hiring for our offices in Piraeus a Sea Pricing Representative.

As a Sea Pricing Representative, you are responsible to support the sea freight procurement of company’s customers. Negotiate with shipping lines and the agents when needed and ensure the best pricing options for our sea freight service according to the predefined time frame. You will have the opportunity to work in a fast-paced and exciting environment, where your hard work and dedication will be recognized and rewarded.

Job Description

• Provide rates to the sales team
• Inspect / Filter / Evaluate / Re-propose and send sales requests to the carriers
• Input pricelists to all the local systems
• Communicate with Sales team to get clarifications or provide notifications about the pricing decisions
• Priorities the quote requests, so that the best opportunities are responded to as quickly as possible
• Maintain and update the company’s rate database to ensure accuracy and consistency in pricing across different service offerings and geographic regions.
• Follow Sales team’s offers and evaluate the efficiency according to the initially requested price.
• Prepare statistics upon request.

General Qualifications

• At least bachelor’s degree in business/Shipping/Logistics Studies from reputable Universities, master’s degree would be an asset
• Computer literate
• Excellent business writing and verbal communication skills both in Greek and English
• Excellent negotiations skills
• Very good organizational skills

What we are offering

• Competitive salary
• Private Health Insurance
• Friendly work environment
• Career development opportunities

Land Freight Customer Service Representative

Piraeus

We are hiring for our offices in Piraeus a Land Freight Customer Service Representative.

As a Land Freight Customer Service Representative, you are responsible for coordinating and performing all the operations procedures, Dispo, Customer Service, Documentation for all international FTL import / export trucking shipments of the assigned countries.

Job Description

• Conduct market research and propose new products and new services related to the areas of his/her responsibility with the guidance of the direct line or Land Freight Manager
• Responsible for developing and promoting FTL & LTL shipments related to the areas of responsibility
• Negotiate with existing/new subcontractors, local Hauliers, Warehouses, Customs brokers for better rates with the guidance of direct line or Land Freight Manager
• Responsible to insert in the ERP system, ORIAN, the full suppliers DTLS ( Hauliers , Subcontractors etc ) including the served countries and follow up the expire date of their insurance related to the areas of responsibility
• Resolve all financial discrepancies with the suppliers based on the agreement with them, with the guidance of direct line or Land Freight Manager
• Make sure that cargo deliveries are handled according to the payment agreement of each customer
• Responsible for receiving and managing customer claims and resolve problems with the guidance of direct line or Land Freight Manager
• Create and update bookings to the local ERP system & filing up shippers, recipients DTLS existing or new
• Follow up bookings progress, resolve any problem occurs and inform sales dept accordingly.
• Contact shippers requesting and providing all mandatory information to process shipments.
• Provide detailed information to the customers regarding the status of their shipments.
• Organize local collections / deliveries of the goods
• Plan loadings and truck route
• Directly inform the drivers and give instructions for loading/unloading
• Resolve any problems with forwarding companies on the borders at the truck route.
• Check Invoices and CMRs form the providers (invoice auditing) & filling hard-copy documentation
• Create pre-invoicing for customers and sent to Account dept.

General Qualifications

• At least bachelor’s degree in business/Shipping/Logistics Studies from reputable Universities, master’s degree would be an asset
• 2 years of experience in Logistics industry
• Computer literate
• Excellent business writing and verbal communication skills both in Greek and English
• Excellent negotiations skills
• Very good organizational skills

What we are offering

• Competitive salary
• Private Health Insurance
• Friendly work environment
• Career development opportunities

Sales Executive

Thessaloniki

We are hiring for our offices in Thessaloniki a Sales Executive.

As a Sales Executive, you are responsible to  retain and develop revenue, customers development, business units development, per target product: Land Freight / Sea Freight / Air Freight / Logistics / Inland, Imports / Exports development per target country,  to grow business within the organization of ARKAS Logistics Greece and assist the Business Units (Land, Sea, Air, Logistics, Inland, Domestic, Customer Service, Documentation, Finance & Administration  and IT) with the successful implementation of the strategy.

You will have the opportunity to work in a fast-paced and exciting environment, where your hard work and dedication will be recognized and rewarded

Job Description

• Maintain and develop existing and generate new Freight & Logistics business
• Work as a team with Sales Executives, C/S, Sales support, and any relevant department,
• Provide full support to existing and potential customers through effective communication
• Have regular communication with the sales channels, weekly sales debrief with Sales Manager.
• Data input / and use of ARKAS Logistics CRM (ORIAN) or relevant commercial systems
• Reporting Line to Sales Manager

General Qualifications

• At least Bachelor’s Degree in Business/Shipping/Logistics Studies from reputable Universities, Master’s degree would be an asset
• 2 years of experience in Logistics industry
• Computer literate
• Excellent business writing and verbal communication skills both in Greek and English
• Excellent negotiations skills
• Very good organizational skills

What we are offering

• Competitive salary
• Private Health Insurance
• Friendly work environment
• Career development opportunities

Customer Service Representative

Piraeus

We are hiring for our offices in Piraeus a Customer Service Representative

The Customer Service Representative is responsible of taking care of the customer’s needs by providing and delivering professional, helpful, high-quality service and assistance before, during, and after the customer’s requirements are met, according to Arkas Logistics policies and values. He /She is a key player in promoting positive customer experience and for handling daily business needs as a reliable partner for customers.

 Job Description

• Timely and effective response to general inquiries and queries, or escalation if unable to deal with completely or accurately.
• Record and update information on ERP system
• Correspond with the agents informing them about booking details
• Follow up booking progress and act proactively to prevent problems.
• Provide detailed information to the customers regarding the status of their shipments

 General Qualifications

• Bachelor’s Degree in relevant studies
• Minimum 2 years of relevant experience
• Computer literacy at very good level
• Very good knowledge of English (verbal/written)
• Excellent communication skills (verbal and written) with customer focus
• Attention to detail
• Ability to communicate with team and cross-functionally

What we are offering

• Competitive salary
• Private Health Insurance
• Friendly work environment

Documentation Representative

Piraeus

We are hiring for our offices in Piraeus a Documentation Representative.

Job Description

• Follow up main liner and feeder operators services/ schedules/ coastal schedules
• Ensure completion of the vessel check list and closure of export procedures in the system
• Collect and control bookings received from various sources (customer service, equipment control, transshipment, feedering teams, other line agents)
• Collect documents from various sources (customer service, equipment control, transshipment, feedering depts, other line agents)
• Prepare the IMO declaration for the local authorities
• Preparation and maintenance of various report (reefer list, syke, sdoe)
• Collect of VGM info, from various sources (shipping instructions, PCT, system) and insertion to relative system
• Entries B/L to the various systems (Local, Feeder, Empty)
• Ensuring bl amendments in accordance with shipping instructions, POD & line’s rules & follow up correspondence with clients until bl confirmation
• Prepare all documents for the terminal and CFC & Transshipment team (loading lists, reefer & IMO manifests)
• Prepare manifests and issue bill of lading and provide to customers
• Prepare and declare the export manifest after vessel’s departure to customs and port authorities
• Prepare pre-invoice of the shipments

General Qualifications

• At least Bachelor’s Degree in Business/Shipping Studies from reputable Universities, Master’s degree would be an asset
• Minimum 1 year of experience in relevant function preferably in a shipping agency
• Computer literate
• Excellent business writing and verbal communication skills both in Greek and English
• Ability to work under pressure, to prioritize and to follow up
• Very good organization skills and team player

What we are offering

• Competitive salary
• Friendly work environment
• Career development opportunities
• Continuing education